Crucial Conversations: Tools for Talking When Stakes are High
Author: Kerry Patterson
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What Got You Here Won't Get You There: How Successful People Become Even More Successful
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Difficult Conversations: How to Discuss what Matters Most
Author: Douglas Stone
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Leading Change
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Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
Author: Kerry Patterson
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Author: Robert I. Sutton
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Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work
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Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
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Conflict Resolution
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The Eight Essential Steps to Conflict Resolution
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Keeping Employees Accountable for Results: Quick Tips for Busy Managers
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The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight
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Resolving Conflicts at Work: Eight Strategies for Everyone on the Job
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The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners
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How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers
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Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization
Author: Dennis S Reina
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Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work
Author: Katherine Crowley
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Beyond Reason: Using Emotions as You Negotiate
Author: Roger Fisher
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Performance Under Pressure: Managing Stress in the Workplace (Manager's Pocket Guide Series)
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You Can't Talk To Me That Way!: Stopping Toxic Language In The Workplace
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Resolving Conflicts on the Job (Worksmart)
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Rude Awakenings : Overcoming the Civility Crisis in the Workplace
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Trust and Betrayal in the Workplace
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Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
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Ideaship: How to Get Ideas Flowing in Your Workplace
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Working Anger: Preventing & Resolving Conflict on the Job
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Get a Grip!: Overcoming Stress and Thriving in the Workplace
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Managing Anger in the Workplace (Manager's Pocket Guide Series)
Author: Donald Gibson
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